All orders ship from our studio in Colorado Springs, CO. We process & ship orders Monday through Thursday, excluding holidays when the UPS or USPS is closed. Orders placed after 3:00 pm MST will be processed on the next business day (Mon-Thurs) and then shipped. On occasion, we will ship larger orders via UPS or FedEx. Orders shipped via UPS/FedEx usually arrive within 5 business days. You will receive a shipping notification via email with tracking information once your items have left our studio.

We guarantee that the product will arrive in good condition, without defects, or we will replace the product at our expense. 

With that said, there are a couple of common characteristics of Soy Wax that you might want to be aware of:

• Candles might arrive with slightly uneven tops. This is considered normal and a well known characteristic of the soy bean oil used to make soy wax.

These characteristics have no impact on the quality of your candle. It will burn clean and toxic free.

Soy wax is sensitive to extreme hot or cold temperatures, and we take this into consideration when determining ship dates. Your shipment may be delayed during extreme weather conditions.

Orders are processed immediately and a shipping label created within 24 hours M-F. Orders placed after 5 PM Friday MST will be processed the following Monday.

Not at this time. This might change in the future.

Yes we do! Nothing here is pre-made. Our candles utilize a proprietary blend of luxurious soy wax, and coconut wax which provides a smooth, beautiful candle with a long-lasting burn without the toxic side-effects.

We use premium fragrances and essential oils in custom blends that are phthalate-free, carcinogen-free, mutagen-free, toxin-free, paraben-free, and cruelty-free. Plus, they are fully compliant with Proposition 65, offering peace of mind with every burn.

Our balms and butters are developed in house from scratching using USDA certified organic ingredients sourced from US vendors.

Soy wax candles have a "memory". That means that when you burn a soy candle and then extinguish it, the next time you burn it, the soy candle wax will melt across as far as it did the first time.

This is why it is so important to allow soy candles to burn all the way across to the edge of the container the first time you burn it before putting it out. This ensures that your soy candle does not “tunnel” as it burns, leaving wax along the sides of the container.  A good rule of thumb is to burn your candle 1hr for every inch wide that the candle is. So if you have a 3inch wide soy candle, you may need to burn it for at least 3 hours for a good melt pool.

One of the unique characteristics of 100% natural soy wax is that it can sometimes cool unevenly, resulting in slight imperfections like surface bumps or cracks.

Unlike paraffin or other synthetic waxes, which are often processed to achieve a flawless, uniform appearance, natural soy wax retains some of its organic qualities. These minor imperfections are completely harmless and don't affect the performance of the candle—actually, they serve as a reminder that you’re burning a product that’s free from artificial additives or chemicals.

Simply put, shipping isn't cheap, and someone has to pay for it! If we were to absorb the cost of shipping, we would have to increase the cost on all of our products. And even then we wouldn't completely cover our costs. So we decided to take a flat-rate approach that aligns closely with the rates that we're being charged.